FAQ

Default solution folder, feel free to edit or delete it.

Which tickets can be CLOSED immediately?
ONLY the following tickets must be closed automatically: - Emails from dispatch@cipc.co.za with the following subjects:    > COR15.1A receiv...
Wed, 1 Jul, 2015 at 6:03 PM
How do I know which status to allocate to a ticket (OPEN, PENDING, ETC)?
OPEN - Only tickets that you have not worked on at all should remain OPEN PENDING  - This is if we are still busy with the ticket and we are maybe sea...
Thu, 2 Jul, 2015 at 3:49 PM
What are some of the common enquiries and how do I answer them?
Clients enquiring about: BEE Certificate Hi We can assist you with a BEE Certificate The cost is R695 and the process takes...
Fri, 18 Sep, 2015 at 1:11 PM